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Work Skills

Page history last edited by dailyplanit 4 months ago

 

Self-assessment-evaluate interests, skills & abilities
Links to online assessments: Quintessential Careers

Analyze Skills: SCANS | Foundation Job Skills from Career Key (pdf)

GA Dept of Labor: Organize Your Skills | Job Seeker Guide - Three Types of Skills: Job, Transferable, Self-Management (pdf)

University of Minnesota-Transferable Skills, Card Sorts for Skills & Work Values

I Cans Assessment Tools | Matching Yourself to the World of Work (pdf)

Career OneStop: Skills Center - Skills Profiler

Daily PlanIt Skills Assessment

 

Customer Service - Customer Service 101 (pdf) 

  • Establish eye contact
  • Welcome with a smile
  • Acknowledge waiting customers
  • Give complete attention as soon as possible
  • Use communication skills, speak clearly
  • Answer questions quickly and correctly
  • Say thank you

Customer Service Course at Saylor.org

Meetings - Meeting Planner at timmilburn.com, meeting checklist, Action Plan

  • Prepare: review agenda, research information and organize
  • Actively participate: share opinions, ideas and constructive suggestions
  • Listen: focus attention
  • Think: respond logically to solve problems  

How to Run a Meeting at Videojug.com

Business Etiquette see also Table Etiquette under Relationships

    Assess

    Office Team A-Z Business Etiquette pdf

Observation

Telephone Tips (pdf)

    Assess

    Basic Telephone Skills

    Telephone Skills Tutorial from Wisc-online.com

    Telephone Etiquette 

Work EthicLink

  • punctual
  • follow instruction
  • eager and able to learn
  • perform quality work
  • positive "can do" attitude
  • timely work completion
  • work hard
  • be proactive

LeadershipAssess

Marketing U

Marketing 101 course from sba.gov

Career & Talent Management at MIT

Learning Topics at MIT

 

Top 10 Skills Employers Want

 

Entrepreneurial Skills

 

The Daily PlanIt Development Center has links to assess and develop more work skills:

  • Computer skills
  • Communication 
  • Goal Setting
  • Time Management

See also: Develop Work Skills at the Daily PlanIt

 

 

GOAL PLANS | DEVELOPMENT CENTER | DISCOVER U PART 3 | WORK GOALS | DELICIOUS LINKS - WORK SKILLS - CUSTOMER SERVICE - TEAMWORK - LEADERSHIP

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