Self-assessment-evaluate interests, skills & abilities
Links to online assessments: Quintessential Careers
Analyze Skills: SCANS | Foundation Job Skills from Career Key (pdf)
GA Dept of Labor: Organize Your Skills | Job Seeker Guide - Three Types of Skills: Job, Transferable, Self-Management (pdf)
University of Minnesota-Transferable Skills, Card Sorts for Skills & Work Values
I Cans Assessment Tools | Matching Yourself to the World of Work (pdf)
Career OneStop: Skills Center - Skills Profiler
Daily PlanIt Skills Assessment
Customer Service - Customer Service 101 (pdf)
- Establish eye contact
- Welcome with a smile
- Acknowledge waiting customers
- Give complete attention as soon as possible
- Use communication skills, speak clearly
- Answer questions quickly and correctly
- Say thank you
Customer Service Course at Saylor.org
Meetings - Meeting Planner at timmilburn.com, meeting checklist, Action Plan
- Prepare: review agenda, research information and organize
- Actively participate: share opinions, ideas and constructive suggestions
- Listen: focus attention
- Think: respond logically to solve problems
How to Run a Meeting at Videojug.com
Business Etiquette see also Table Etiquette under Relationships
Assess
Office Team A-Z Business Etiquette pdf
Observation
Telephone Tips (pdf)
Assess
Basic Telephone Skills
Telephone Skills Tutorial from Wisc-online.com
Telephone Etiquette
Work Ethic - Link
- punctual
- follow instruction
- eager and able to learn
- perform quality work
- positive "can do" attitude
- timely work completion
- work hard
- be proactive
Leadership - Assess
Marketing U
Marketing 101 course from sba.gov
Career & Talent Management at MIT
Learning Topics at MIT
Top 10 Skills Employers Want
Entrepreneurial Skills
The Daily PlanIt Development Center has links to assess and develop more work skills:
- Computer skills
- Communication
- Goal Setting
- Time Management
See also: Develop Work Skills at the Daily PlanIt
GOAL PLANS | DEVELOPMENT CENTER | DISCOVER U PART 3 | WORK GOALS | DELICIOUS LINKS - WORK SKILLS - CUSTOMER SERVICE - TEAMWORK - LEADERSHIP
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